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QLD Customers affected by Cyclone Debbie

Help for Big Sky customers in Queensland who have been affected by Cyclone Debbie

We hope everyone is safe during this difficult time and are here to help. Our main branch in Brisbane CBD remains open and we are available on 1300 654 321 for any enquiries you might have, including questions around financial difficulty as a result of this natural disaster.

If you are experiencing financial hardship, please call us on 1300 654 321 8:30am-5:30pm (AEST) Monday to Friday, visit www.bigsky.net.au/about-us/contact/financial-hardship or email us at hardships@bigsky.net.au to discuss how we can help.

For Big Sky insurance customers please see the below:

Lodging a claim

If your motor vehicle(s) and/or property have been damaged by Cyclone Debbie, please notify Allianz as soon as possible using one of the following methods:

Call the Allianz claims line on 1300 555 030 or lodge a claim online at www.allianzclaims.com.au

Travel Insurance

For Emergency Assistance customers can call Allianz Global Assist on +61 (0)7 3305 7499

Travel Claims can be lodged via https://agatravelclaims.agaassistance.com.au/your-details or by calling 1300 725 154