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Australian Unity Health, Wealth and Happiness Home Loan

Australian Unity Banking Products

A genuine alternative to the major banks with personalised service and a market leading variable rate.

Terms of Use

This Terms of Use page provides you with essential information about a financial product offered by Australian Unity so that you can make an informed decision about whether or not to acquire the product.

Australian Unity home loan and transaction banking products are issued and serviced by Big Sky Building Society Ltd ABN 30 087 652 079 AFSL/Australian Credit Licence number 237994.


Home Loans - Terms and Conditions

• Loan Fee Schedule
• Interest Rates
• Big Sky Credit Guide

Australian Unity Home Loan Key Fact Sheets

Transaction and Savings Accounts – Terms and Conditions

• Fees and Charges
• Interest Rates


General Terms and Conditions (relevant to ALL products)

• Big Sky Privacy & Credit Reporting Policy
• Privacy Notice
• Financial Services Guide
• Account and Access Facility Terms of Use
• Big Sky Visa Debit Card Conditions of Use
• Big Sky Visa Credit Card Conditions of Use
• Cash Rewards Terms and Conditions
• Summary of Accounts and Access Facilities

Self Service Access Facilities

• Internet Banking
• Telephone Banking available 24/7 by calling 1300 790 740 and following the prompts
• Mobile Banking app available for download via Google Play Store or App Store.




ePayments Code (the Code)

The ePayments Code (formally known as the Electronic Funds Transfer Code of Conduct) regulates electronic payments, including ATM, EFTPOS and credit card transactions, online payments, internet and mobile banking, and BPAY®. The Code is a voluntary code of practice, of which Big Sky is a subscriber.

Please refer to the Account and Access Facilities Terms of Use for further information regarding electronic payments, or alternatively refer to the Code itself (above).


Customer Owned Banking Code of Practice

The relevant provisions of the Customer Owned Banking Code of Practice apply to Big Sky’s products and services. We will make copies of the Code available in our Service Centres, and a downloadable version on our website (see link below). Alternatively, we will mail you a copy on request.

Customer Owned Banking Code of Practice

The 10 Key Promises of the Code contain general principles or values applying to our customers, as well as the broader community. 

The 10 Key Promises are: 

  1. We will be fair and ethical in our dealings with you 
  2. We will focus on our customers 
  3. We will give you clear information about our products and services 
  4. We will be responsible lenders
  5. We will deliver high customer service and standards 
  6. We will deal fairly with any complaints 
  7. We will recognise our customers’ rights as owners 
  8. We will comply with our legal and industry obligations 
  9. We will recognise our impact on the wider community 
  10. We will support and promote the Customer Owned Banking Code of Practice

Complaints about breaches of this Code

If you believe we have breached the Code, you can make a complaint to us. If we are not able to resolve the complaint to your satisfaction and the complaint involves a claim that you have suffered loss or detriment, you may then refer the matter to the External Dispute Resolution scheme to which we belong (see Dispute Resolution section on our website). If the complaint does not involve a claim that you have suffered loss or detriment, you can report it to the Compliance Manager:

Compliance Manager
Code Compliance Committee
Ph: 1300 780 808


What is a Comparison Rate?

A Comparison Rate is an all in one interest rate designed to help people identify the 'true' cost of the loan and is calculated by taking into consideration: the annual interest rate, any discount or honeymoon rate, any discount or upfront fees, and any known ongoing (monthly) fees. 

It is a requirement by law that all financial institutions advertise comparison rates when promoting their lending products, to allow people to make a more objective comparison with the lending products offered by other financial institutions. An example of the comparison rate methodology for a Big Sky home loan follows. 

Comparison Rate: 

Loan amount 
Loan term 
Annual interest rate 
1 year honeymoon rate               
Loan application fee 
Monthly fee 
3rd party legal costs 
Comparison rate 

25 years 
7.49% p.a. 
6.49% p.a. 
7.52% p.a 

The comparison rate is based on fortnightly repayment calculations. It does not include government fees as they are standard regardless of the lender. Whilst a comparison rate may assist you in making more objective comparisons when evaluating competing loan products, it is important to recognise this limitation of comparison rates. Many complimentary loan features that Big Sky offer including the ability to make additional and lump sum repayments without penalty, 100% mortgage offset facility, and free redraw of advance repayments are not taken into account in the comparison rate calculation. For this reason, when comparing lending products it is important to consider additional features which differentiate loan products as well as comparison rates. Comparison rates are calculated for all loans with a fixed term, including home,  investment, car and personal loans. Overdrafts and credit cards are classified as continuous lines of credit and therefore a comparison rate cannot be calculated.