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What is Direct Charging?
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Direct charging is where the member/bank customer is charged directly by the ATM owner for using the ATM.
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What is a foreign ATM?
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A foreign ATM is when a bank customer/member uses an ATM which is owned by a financial institution other than the financial institution they bank with.
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How will I know how much the Direct Charge is?
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When you use an ATM the fee (Direct Charge) is displayed on the screen prior to the transaction being processed. If you are not happy with the fee displayed you can cancel the transaction and you will not be charged.
ATM owners are able to charge a fee for withdrawals and balance enquiries. You will not be charged for a transaction which is declined or unsuccessful.
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How do I avoid Direct Charging?
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To get the most out of your everyday banking with Big Sky withdraw cash from rediATMs and use EFTPOS to get cash out.
If you are unable to get to your nearest RediATM get your cash out when you pay by EFTPOS. Getting cash out using EFTPOS is also a great way to save time as you don’t have to go to the ATM later.
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What is a rediATM?
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The rediATM network (formerly RediTeller network) is a network of ATMs owned and operated by the Credit Union and Building Society Industry.
In November 2009 rediATM and NAB combined networks enabling Big Sky to increase the availability of cash for members.
The combined network provides more than 3,100 ATMs in rural, regional and metro locations, with 2,900 of those to be in unique locations - more than any other major bank in Australia.
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Where are rediATMs located?
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To locate your closest rediATM visit www.rediatm.com.au and use the easy locator tool.
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