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Internet Banking alert!
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Big Sky members may have heard of scam emails relating to the Internet Banking services of some financial institutions recently. You may have even received one of these emails yourself, as they appear to have been sent randomly to various email addresses, not necessarily customers of the financial institution involved. Please disregard and immediately delete these emails from your computer.
Big Sky would never send emails of this nature to our members, which request your password or account details to be disclosed via a link within an email message. You should never access any Internet Banking service from a link in an email sent to you.
The following steps will assist you to ensure safe Internet Banking:
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- Check for the padlock symbol, located at the bottom right hand corner of your screen
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- When you log into Internet Banking, confirm the details of your last log-in date and time, which is displayed in the welcome screen on Internet Banking after your log in
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- Install virus protection and firewall software on your PC. Ensure you regularly download patches and program updates so you have the latest protection available
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- Always disregard and delete hoax and spam emails. If you do not know the identity of and email sender, it is best to delete it from your PC without opening it
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- Only enter Internet Banking from the Big Sky website, by typing in the address www.bigsky.net.au or by clicking on this address from your “favourites” list
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- After finishing an Internet Banking, always end by using the LOGOUT function, rather than just closing the application down
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Never disclose your password to anyone or allow anyone to observe you logging on to Internet Banking.
Avoid logging onto Internet banking on “public” PC’s in places like Internet Cafes. If you are uncertain about the security of a PC, it is best not to access Internet Banking from that machine. There have been examples of keystrokes being recorded, for later use by criminals to gain access to accounts.
Contact Big Sky promptly, if you suspect any communication from us is a hoax, or if you think that your Internet Banking security or password have been compromised. You can telephone 1300 654 321 or contact us via email.
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