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A new booklet aimed at consumers to raise awareness on popular and emerging fraud trends including Internet phishing, cheque and identity fraud is available.
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 Fraud Prevention booklet.
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Phishing booklet - Avoid being caught by fraudulent emails
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Important tips to protect the security of your accounts online.
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- Be aware of unsolicited E-Mails. Do not open attachments. Delete entire E-Mail immediately.
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- Do not click on links sent via E-Mail from an unknown source. Be wary if an E-Mail is received from a financial institution requesting confirmation of log on details or Password.
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- Do not accept links of redirections from other websites for the purpose of logging onto the Big Sky Website. BE ALERT for fake websites.
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- CHANGE YOUR PASSWORD FREQUENTLY. Use passwords that are hard to guess.
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- Ensure you have anti-virus firewall software. UPDATE IT REGULARLY.
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- Avoid using computers at public places such as Internet Cafes to undertake any online banking functions.
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- Never KEY IN or DISCLOSE your LOG ON details or Password if asked to confirm.
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- "Phishing" is the term used to describe the wide net cyber-spammers use to generate messages asking recipients to reveal personal details or depicting an urgent scenario, offer or event to entice them to click a link. Links can contain dangerous payloads which can not only upload dangerous code to computers but capture personal details.
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- Some banking websites have been ghosted or 'spoofed' in the past to appear as if they are a real site, you should always check for the https in the address which denotes you are at a secure site. If the site looks strange or different in any way disconnect and report it to us immediately.
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Help keep your cards secure
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- Monitor your monthly statements, especially after an overseas trip. Check all transactions, even the small ones, because criminals try "testing out" stolen accounts by buying inexpensive items rather than large ones.
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- Protect your cards as if they were cash - always keep them in a secure place.
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- Report lost and stolen cards immediately and arrange for a replacement card to be issued to you.
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- Do business with reputable merchants or vendors only.
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- Notify Big Sky if you detect anything unusual.
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- Ignore unsolicited emails or phone calls seeking your personal or account information. Visa does not initiate contact with cardholders by email or phone to seek personal or financial information.
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- Memorise your PIN (Personal Identification Number) - never write it down.
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Join the Fight Against Fraud
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Big Sky Credit Union is working with the State and Federal governments to reduce the risk of members losing their savings to professional fraudsters.
From Spanish lottery scams to chain letters, every person with access to funds is being targeted. If you haven’t received a suspicious letter, email or telephone call yet – it is only a matter of time.
Big Sky Credit Union – through the Credit Union Industry Association - is working with government agencies from the ACCC to local police forces, to provide consumers with the necessary information to protect themselves and their hard-earned money from scams.
Visit the Australasian Consumer Fraud Taskforce’s Scamwatch Campaign website at www.scamwatch.gov.au which provides more detail on the national campaign.
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Stay Smart Online
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Learn how to be a smart surfer: shop and bank safely, and avoid viruses and scams.
1. Install and update security software
2. Be sceptical - beware of hoax emails and scams
3. Stay smart - when disclosing your personal information, credit card or bank details online, always excersice common sense
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www.staysmartonline.gov.au provides more detail to help you be a smart surfer.
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Trend Micro Internet Security Pro 2008
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Outsmart the modern breed of cybercriminal. At home or on the go, Trend Micro PC-cillin Internet Security Pro 2008 safeguards your online transactions, identity, and irreplaceable files with the most comprehensive protection available. Get all the benefits of their award-winning Internet security plus enhanced identity theft protection, Wi-Fi validation, data theft protection, and system tuning. Special $25 off for Big Sky members!
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Click here for more information.
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IMPORTANT INFORMATION
The software referred to on this page is not provided by Big Sky Credit Union Ltd and is independently provided by the vendor. Any questions or concerns you have about the software and its suitability for use should be directed to vendor. You will need to read the software and licensing instructions carefully before you purchase and/or download the software. We do not receive any commissions or fees for the sale of this product. You need to ensure that the software is suitable for your system requirements and your user needs. We make no claims as to the suitability or fitness for purpose of the software for your needs or use. No software can protect you and your computer from all forms of threats, contamination, viruses, frauds and trojans. To minimise this risk you should regularly ensure your software is up-to-date, and clear your cache and computer memory. Big Sky Credit Union Ltd does not warrant that the information provided on our website or the vendor's website or third party website is free from errors, omissions, and is up to date or the current version of the software has been provided. You may leave our website when purchasing the software. When you leave our website, any information you provide to the vendor will be under the control of the vendor and not us. Therefore, you will be subject to the vendor's privacy policy and we are not liable to you for any loss or damage you suffer as a result of you using the vendor's website and or any other third party or disclosure of your information to the vendor or another third party. To the fullest extent permissible by law, we are not liable for any direct, indirect or consequential loss (including but not limited to loss of data), or damage, or any direct or indirect cost or expense caused or attributed to the use of this software.
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Related information
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Internet Banking
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